IBM Support

JR57721: WHILE YOU TRY TO RESUME A TASK IN IBM PROCESS PORTAL, THE PAGE REMAINS BLANK

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APAR status

  • Closed as program error.

Error description

  • An error occurs while the data is being retrieved from the
    server while starting a client-side human service implementation
    of a task that includes @metadata properties. The page remains
    blank, but you see a browser-dependent JavaScript error similar
    to the following JavaScript error in the browser's console log:
    
    SyntaxError: illegal character
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.06
    that enables the task to be resumed after it is saved with
    variables containing @metadata properties.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57721

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-10

  • Closed date

    2017-04-11

  • Last modified date

    2017-06-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R857 PSY

       UP

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Document Information

Modified date:
09 June 2017