Direct link to fix
APAR status
Closed as program error.
Error description
If a user changes his or her user profile preference language to Bulgarian in IBM Process Portal, they can't open any process apps in the web IBM Process Designer. The web Process Designer won't load in in the browser and the following error is shown in the SystemOut.log file: [3/24/17 16:44:50:147 EDT] 0000013e SystemOut O Error: Cannot read json file: <path>\AppServer\profiles\StandAloneProfile\installedApps\nodena me1Node01Cell\IBM_BPM_WebPD_nodename1_server1.ear\web-pd.war\res ources\nls\LibraryMessages.json PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Ask an administrator to locate and copy <bpm-install-dir>\profiles\<Profile_Name>\installedApps\<Cell_Na me>\IBM_BPM_WebPD_<Cluster_Name>.ear\web-pd.war\resources\nls\li brarymessages.json to <bpm-install-dir>\profiles\<Profile_Name>\installedApps\<Cell_Na me>\IBM_BPM_WebPD_<Cluster_Name>.ear\web-pd.war\resources\nls\Li braryMessages.json on the server. Note: Replace path segments in angle brackets (<>) with specific path values of the target environment.
Problem summary
No additional information is available.
Problem conclusion
A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.06 that loads the correctly named message file and, subsequently, enables the web Process Designer to open the selected process app, thereby preventing the exception.
Temporary fix
Comments
APAR Information
APAR number
JR57651
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
857
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-03-25
Closed date
2017-03-27
Last modified date
2017-03-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R857 PSY
UP
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Document Information
Modified date:
27 March 2017