JR57651: NO PROCESS APP OPEN IN THE WEB PROCESS DESIGNER IF THE USER PROFILE IS SET TO BULGARIAN

bpm.8570.cf2017.06.delta.repository

APAR status

• Closed as program error.

Error description

• If a user changes his or her user profile preference language to
  Bulgarian in IBM Process Portal, they can't open any process
  apps in the web IBM Process Designer. The web Process Designer
  won't load in in the browser and the following error is shown in
  the SystemOut.log file:
  
  [3/24/17 16:44:50:147 EDT] 0000013e SystemOut     O Error:
  Cannot read json file:
  <path>\AppServer\profiles\StandAloneProfile\installedApps\nodena
  me1Node01Cell\IBM_BPM_WebPD_nodename1_server1.ear\web-pd.war\res
  ources\nls\LibraryMessages.json
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

• Ask an administrator to locate and copy
  
  <bpm-install-dir>\profiles\<Profile_Name>\installedApps\<Cell_Na
  me>\IBM_BPM_WebPD_<Cluster_Name>.ear\web-pd.war\resources\nls\li
  brarymessages.json
  
  to
  
  <bpm-install-dir>\profiles\<Profile_Name>\installedApps\<Cell_Na
  me>\IBM_BPM_WebPD_<Cluster_Name>.ear\web-pd.war\resources\nls\Li
  braryMessages.json
  
  on the server.
  
  Note: Replace path segments in angle brackets (<>) with specific
  path values of the target environment.
  

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.06
  that loads the correctly named message file and, subsequently,
  enables the web Process Designer to open the selected process
  app, thereby preventing the exception.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R857 PSY

     UP