IBM Support

JR57651: NO PROCESS APP OPEN IN THE WEB PROCESS DESIGNER IF THE USER PROFILE IS SET TO BULGARIAN

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • If a user changes his or her user profile preference language to
    Bulgarian in IBM Process Portal, they can't open any process
    apps in the web IBM Process Designer. The web Process Designer
    won't load in in the browser and the following error is shown in
    the SystemOut.log file:
    
    [3/24/17 16:44:50:147 EDT] 0000013e SystemOut     O Error:
    Cannot read json file:
    <path>\AppServer\profiles\StandAloneProfile\installedApps\nodena
    me1Node01Cell\IBM_BPM_WebPD_nodename1_server1.ear\web-pd.war\res
    ources\nls\LibraryMessages.json
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • Ask an administrator to locate and copy
    
    <bpm-install-dir>\profiles\<Profile_Name>\installedApps\<Cell_Na
    me>\IBM_BPM_WebPD_<Cluster_Name>.ear\web-pd.war\resources\nls\li
    brarymessages.json
    
    to
    
    <bpm-install-dir>\profiles\<Profile_Name>\installedApps\<Cell_Na
    me>\IBM_BPM_WebPD_<Cluster_Name>.ear\web-pd.war\resources\nls\Li
    braryMessages.json
    
    on the server.
    
    Note: Replace path segments in angle brackets (<>) with specific
    path values of the target environment.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.06
    that loads the correctly named message file and, subsequently,
    enables the web Process Designer to open the selected process
    app, thereby preventing the exception.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57651

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-25

  • Closed date

    2017-03-27

  • Last modified date

    2017-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R857 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
27 March 2017