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JR57582: FAILED SERVICES ARE ERRONEOUSLY SHOWN AS STILL EXECUTING IN THE PROCESS ADMIN CONSOLE PROCESS MONITOR VIEW

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APAR status

  • Closed as program error.

Error description

  • If a service fails, it remains in the Process Admin Console
    Process Monitor view as "Active Currently Executing".
    The service remains as "Active Currently Executing" even if you
    rerun the task, it completes successfully, and the instance and
    task are marked as closed or complete.
    
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • The service engine didn't mark a task as finished for Process
    Monitor when this task failed. As a result, the Process Admin
    Console showed this service as still executing in the Process
    Monitor view. This error doesn't affect the execution of the
    service or process.
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
    that modifies the service engine to trigger the task exit so
    that the service is no longer shown as executing.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57582

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-10

  • Closed date

    2017-03-20

  • Last modified date

    2017-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R857 PSY

       UP

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Document Information

Modified date:
20 March 2017