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JR57582: FAILED SERVICES ARE ERRONEOUSLY SHOWN AS STILL EXECUTING IN THE PROCESS ADMIN CONSOLE PROCESS MONITOR VIEW

Direct links to fixes

bpm.8570.cf2017.03.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03

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APAR status

  • Closed as program error.

Error description

  • If a service fails, it remains in the Process Admin Console
Process Monitor view as "Active Currently Executing".
The service remains as "Active Currently Executing" even if you
rerun the task, it completes successfully, and the instance and
task are marked as closed or complete.


PRODUCTS AFFECTED
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • The service engine didn't mark a task as finished for Process
Monitor when this task failed. As a result, the Process Admin
Console showed this service as still executing in the Process
Monitor view. This error doesn't affect the execution of the
service or process.

    



Problem conclusion


    

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
that modifies the service engine to trigger the task exit so
that the service is no longer shown as executing.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR57582
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    857
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-03-10
    • 

  • Closed date
    2017-03-20
    • 

  • Last modified date
    2017-03-20
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R857  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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