IBM Support

JR57557: THE TASK LIST DOESN'T REFRESH AFTER A TASK IS OPENED IN ANOTHER WINDOW AND THE TASK IS COMPLETED OR POSTPONED

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APAR status

  • Closed as program error.

Error description

  • When cometD is disabled, IBM Process Portal is not notified when
    a task has been opened in another window and the task is
    completed or postponed. As a consequence, the tasks list is not
    updated after the task remains listed.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
    that sends an event to Process Portal to refresh the task list
    after a task opened in another window is completed or postponed.
    

Temporary fix

  • Not applicable.
    

Comments

APAR Information

  • APAR number

    JR57557

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-08

  • Closed date

    2017-03-27

  • Last modified date

    2017-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 September 2023