JR57404: YOU MIGHT EXPERIENCE A DELAY DISPLAYING THE COACH AFTER LAUNCHING A PROCESS THAT IS CONFIGURED WITH A LAUNCH UI

bpm.8570.cf2017.03.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03

APAR status

• Closed as program error.

Error description

• If a process is configured with a default launch UI, many
  snapshots exists, and the process is chosen from the launch list
  or the launch UI task is chosen from the work list, you might
  experience a delay before the coach is displayed.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• The rest/bpm/wle/v1/coachflow/instancedata REST API call takes a
  long time to complete. If you enable server tracing with
  following trace string, "WLE.wle_bpmrest=all", the trace log
  shows that an unexpected and significant amount of time elapsed
  between the ENTRY and RETURN trace log entries for the
  getProcessActivityDescription method:
  
  [2/8/17 4:52:05:229 CST] 0000020f InstanceDataR >
  com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
  getInstanceData
  ENTRY
  
  [2/8/17 4:52:06:551 CST] 0000020f InstanceDataR >
  com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
  getProcessActivityDescription ENTRY taskId(false) = Task.258574,
  tip(false) = false, snapshotId(false) =
  Snapshot.effc3b41-dc42-4c5c-9711-57bf51bb5d67, ...
  
  [2/8/17 4:53:37:131 CST] 0000020f
  InstanceDataR <
  com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
  getProcessActivityDescription RETURN null
  
  [2/8/17 4:53:37:160 CST] 0000020f
  InstanceDataR <
  com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
  getInstanceData RETURN Time spent: 91931
  
  The following message may also be logged on the server:
  
  [2/8/17 4:53:37:161 CST] 0000020f LoggingUtils  I   The elapsed
  time for the following REST request was 91.93 seconds, which
  exceeds the warning threshold of 60 seconds:
  https://server1.ibm.com/smarterprocess/security/uat01/rest/bpm/w
  le/v1/coachflow/instancedata
  

Problem conclusion

• A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
  that reduces the time required to complete a request to the
  rest/bpm/wle/v1/coachflow/instancedata REST API.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R857 PSY

     UP