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JR57404: YOU MIGHT EXPERIENCE A DELAY DISPLAYING THE COACH AFTER LAUNCHING A PROCESS THAT IS CONFIGURED WITH A LAUNCH UI

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If a process is configured with a default launch UI, many
    snapshots exists, and the process is chosen from the launch list
    or the launch UI task is chosen from the work list, you might
    experience a delay before the coach is displayed.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • The rest/bpm/wle/v1/coachflow/instancedata REST API call takes a
    long time to complete. If you enable server tracing with
    following trace string, "WLE.wle_bpmrest=all", the trace log
    shows that an unexpected and significant amount of time elapsed
    between the ENTRY and RETURN trace log entries for the
    getProcessActivityDescription method:
    
    [2/8/17 4:52:05:229 CST] 0000020f InstanceDataR >
    com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
    getInstanceData
    ENTRY
    
    [2/8/17 4:52:06:551 CST] 0000020f InstanceDataR >
    com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
    getProcessActivityDescription ENTRY taskId(false) = Task.258574,
    tip(false) = false, snapshotId(false) =
    Snapshot.effc3b41-dc42-4c5c-9711-57bf51bb5d67, ...
    
    [2/8/17 4:53:37:131 CST] 0000020f
    InstanceDataR <
    com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
    getProcessActivityDescription RETURN null
    
    [2/8/17 4:53:37:160 CST] 0000020f
    InstanceDataR <
    com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
    getInstanceData RETURN Time spent: 91931
    
    The following message may also be logged on the server:
    
    [2/8/17 4:53:37:161 CST] 0000020f LoggingUtils  I   The elapsed
    time for the following REST request was 91.93 seconds, which
    exceeds the warning threshold of 60 seconds:
    https://server1.ibm.com/smarterprocess/security/uat01/rest/bpm/w
    le/v1/coachflow/instancedata
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
    that reduces the time required to complete a request to the
    rest/bpm/wle/v1/coachflow/instancedata REST API.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57404

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-15

  • Closed date

    2017-02-17

  • Last modified date

    2017-02-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R857 PSY

       UP

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Document Information

Modified date:
17 February 2017