Direct links to fixes
APAR status
Closed as program error.
Error description
When the IBM Process Portal search index is being reindexed, IBM Business Process Manager (BPM) retrieves the list of process instances and tasks to index. If the number of tasks associated to a process instance is a multiple of 1000, the request against the database will, at some point, return an empty result set, which IBM BPM understands as all process instances and tasks have been indexed. Therefore, the reindexing procedure stops and the Process Portal search index is incomplete. PRODUCTS AFFECTED IBM BPM Advanced IBM BPM Standard IBM BPM Express
Local fix
Reconcile the Process Portal search index by using the Index Diagnostic Utility as described in step #2 of "How to investigate and solve a Portal index out of sync situation?" at https://developer.ibm.com/answers/questions/209176/how-to-invest igate-and-solve-a-portal-index-out-of.html.
Problem summary
Having a multiple of 1000 tasks assigned to a process instance is not properly handled.
Problem conclusion
A fix is available for IBM BPM V8.5.7.0 cumulative fix CF2017.03 that ensures the Process Portal search index is complete when a process instance has a multiple of 1000 tasks assigned to it.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR57388
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
857
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-08
Closed date
2017-02-17
Last modified date
2017-02-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R857 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021