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JR57381: COMPLETED BPD INSTANCES HAVE TASKS MARKED RECEIVED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • You occasionally observe completed business process definition
    (BPD) instances that are closed yet seem to contain active tasks
    showing the RECEIVED status. This issue occurs in multiple
    scenarios, some of which are fixed with interim fixes JR52533
    and JR53167, but one scenario requires this interim fix.
    

Local fix

  • In the Process Inspector use REST or JavaScript APIs to manually
    resume the instance. The open task automatically completes.
    

Problem summary

  • This problem occurs when the following actions occur at the same
    time:
    
    - The implementation of the activity is running
    - An attached interrupting event interrupts the running activity
    
    Both actions read, modify, and save the task. In such a
    situation, the outcome depends on the exact timing. Sometimes,
    an incorrect RECEIVED status overwrites the correct CLOSED
    status.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Problem conclusion

  • A fix will be available in IBM BPM V8.5.7 cumulative fix 2017.03
    that locks the task before modifying it.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57381

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-07

  • Closed date

    2017-02-13

  • Last modified date

    2017-02-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R857 PSY

       UP

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Document Information

Modified date:
13 February 2017