IBM Support

JR57247: YOU RECEIVE A NULLPOINTEREXCEPTION AFTER USING THE DOCUMENT ATTACHMENT CONTROL ON A TASK WHEN DOCUMENTS ARE NOT YET MIGRATED

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APAR status

  • Closed as program error.

Error description

  • If you claim a task on a migrated system and that task works
    with IBM Business Process Manager (BPM) documents by using the
    Document Attachment control, the control might not load.
    Instead, you might see "Error Retrieving Documents List".  This
    issue occurs when document attachments have not yet been
    migrated to the IBM BPM document store.
    
    The following sample stack trace is from the server log files:
    
    com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E:
    [Servlet  Error]-
    [DocumentAttachmentServlet]: java.lang.NullPointerException
            at com.lombardisoftware.portal.servlet.
    
    PRODUCTS AFFECTED
    IBM BPM Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • This issue occurs because before migration occurs documents do
    not have a content type associated with them although content
    types are expected.
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
    that assigns a default content type to each document during
    migration to void the NullPointerException.
    
    To determine whether the cumulative fix is available and
    download it if it is, complete the following steps on Fix
    Central:
    
    1. On the Select product tab, select WebSphere as the product
    group, IBM Business Process Manager with your edition from the
    WebSphere options, All as the installed version, and All as the
    platform, and then click Continue.
    2. In the Text field, enter "cumulative fix", and click
    Continue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57247

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-10

  • Closed date

    2017-01-23

  • Last modified date

    2017-01-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R857 PSY

       UP

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Document Information

Modified date:
23 January 2017