JR57224: DISABLING INSTRUMENTATION LEADS TO A LOAD ERROR ON THE PROCESS ADMIN'S PROCESS MONITOR PAGE

bpm.8570.cf2017.03.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03

APAR status

• Closed as program error.

Error description

• After you install interim fix JR55797 and disable the
  instrumentation framework by setting <enable-instrumentation> to
  false in the 100Custom.xml file of IBM Process Center or IBM
  Process Server, you can no longer open the Process Monitor page
  in the Process Admin console. Instead, you see the following
  error message:
  
  Error: Ask the administrator to check the SystemOut.log file for
  more information to resolve the error.
  
  In the SystemOut.log, you find the following stack trace:
  
  SRVE0068E: An exception was thrown by one of the service methods
  of the servlet [/html/cs_processmonitor/summary.jsp] in
  application [IBM_BPM_Teamworks_nodename1_server1]. Exception
  created : [java.lang.NullPointerException
   at
  com.lombardisoftware.server.processmonitor.jsp.ProcessMonitorHel
  per.getServerName(ProcessMonitorHelper.java:90)
   at com.ibm._jsp._header._jspService(_header.java:244)
   at
  com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
   at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr
  apper.java:1232)
   at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:781)
   at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:480)
   at
  com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest
  (ServletWrapperImpl.java:178)
   at
  com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleR
  equest(GenericServletWrapper.java:122)
   at
  com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrappe
  r.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
   at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(We
  bAppFilterChain.java:136)
   at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
  FilterChain.java:79)
   at
  com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebA
  ppFilterManager.java:967)
   at
  com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters
  (WebAppFilterManager.java:1107)
   at
  com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(
  WebAppRequestDispatcher.java:1385)
   at
  com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(W
  ebAppRequestDispatcher.java:549)
   at
  org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLi
  brary.java:1045)
   at
  org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLi
  brary.java:1006)
   at com.ibm._jsp._summary._jspService(_summary.java:233)
  
  The Instrumentation page can be loaded, but in Chrome and
  Internet Explorer you see the following message:
  
  Error: An unknown error has occurred.
  

Local fix

Problem summary

• The Process Monitor page in the Process Admin console requires
  the instrumentation framework to work correctly. However, the
  page is not enabled to deal with the option to disable
  instrumentation, which was introduced with interim fix JR55797.
  As a result, the page fails with the indicated error.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Problem conclusion

• The Process Monitor page code was changed to show an error
  message that indicates that the instrumentation framework is
  disabled.
  
  The fix is currently targeted for inclusion in IBM BPM 8.5.7
  cumulative fix 2017.03.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels