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JR57187: OUTOFMEMORYERROR ON THE SERVER WHEN CLAIMING TASKS, LAUNCHING OR COMMENTING ON PROCESS, ATTACHING A DOC, OR VIEWING DETAILS

Direct links to fixes

bpm.8570.cf2017.03.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In IBM Process Portal, you receive a java.lang.OutOfMemoryError
on the server when claiming tasks, launching or commenting on
processes, attaching a document or URL, or viewing details.
   The heapdump shows that there are
10,051,027,768 [24] 1 java/util/ArrayList 0x177c3cca0
|- 10,051,027,744 [296] 63 array of java/lang/Object
0x14f3c71d8
   |- 361,472,984 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x4000245a0
   |- 360,392,912 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x444b72530
   |- 344,568,696 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x3ec5d3e78
   |- 335,760,808 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x3cd363c88
   |- 307,261,944 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x46cd74558
   |- 305,461,440 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x35a7d7988
   |- 304,979,264 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x39591d6d8
   |- 304,519,880 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x369976290
   |- 304,058,880 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x36cf1c8e8
   |- 288,989,512 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x3a09e0428
   |- 274,376,408 [160] 18
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x2f0d7ba30
   |- 273,535,512 [160] 17
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x287ed7198
   |- 273,217,144 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x3374cbbd0
   |- 273,177,000 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x30f2dc4d8
   |- 271,622,000 [160] 28
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x304c0f9e8
   |- 268,019,552 [160] 19
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x2b7564b00
   |- 266,263,040 [160] 25
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x2ab334568
   |- 265,457,624 [160] 17
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x2cb37b9c0
   |- 264,517,992 [160] 21
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x277bdcef0
   |- 263,965,432 [160] 21
com/ibm/bpm/rest/v1/data/task/TaskDetails
0x27b366c48
   |- There are 43 more children
Problem occured after migration from 7.5.1.2 to 8.5.7

PRODUCTS AFFECTED
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
that requests only the necessary process and tasks data.

    



Temporary fix


    

  • Not applicable.

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR57187
    • 

  • Reported component name
    BPM STANDARD
    • 

  • Reported component ID
    5725C9500
    • 

  • Reported release
    857
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-12-19
    • 

  • Closed date
    2017-03-21
    • 

  • Last modified date
    2017-09-11
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            04 September 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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