IBM Support

JR57187: OUTOFMEMORYERROR ON THE SERVER WHEN CLAIMING TASKS, LAUNCHING OR COMMENTING ON PROCESS, ATTACHING A DOC, OR VIEWING DETAILS

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In IBM Process Portal, you receive a java.lang.OutOfMemoryError
    on the server when claiming tasks, launching or commenting on
    processes, attaching a document or URL, or viewing details.
       The heapdump shows that there are
    10,051,027,768 [24] 1 java/util/ArrayList 0x177c3cca0
    |- 10,051,027,744 [296] 63 array of java/lang/Object
    0x14f3c71d8
       |- 361,472,984 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x4000245a0
       |- 360,392,912 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x444b72530
       |- 344,568,696 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x3ec5d3e78
       |- 335,760,808 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x3cd363c88
       |- 307,261,944 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x46cd74558
       |- 305,461,440 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x35a7d7988
       |- 304,979,264 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x39591d6d8
       |- 304,519,880 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x369976290
       |- 304,058,880 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x36cf1c8e8
       |- 288,989,512 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x3a09e0428
       |- 274,376,408 [160] 18
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x2f0d7ba30
       |- 273,535,512 [160] 17
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x287ed7198
       |- 273,217,144 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x3374cbbd0
       |- 273,177,000 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x30f2dc4d8
       |- 271,622,000 [160] 28
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x304c0f9e8
       |- 268,019,552 [160] 19
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x2b7564b00
       |- 266,263,040 [160] 25
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x2ab334568
       |- 265,457,624 [160] 17
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x2cb37b9c0
       |- 264,517,992 [160] 21
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x277bdcef0
       |- 263,965,432 [160] 21
    com/ibm/bpm/rest/v1/data/task/TaskDetails
    0x27b366c48
       |- There are 43 more children
    Problem occured after migration from 7.5.1.2 to 8.5.7
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
    that requests only the necessary process and tasks data.
    

Temporary fix

  • Not applicable.
    

Comments

APAR Information

  • APAR number

    JR57187

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-19

  • Closed date

    2017-03-21

  • Last modified date

    2017-09-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R857 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
11 September 2017