JR57132: AFTER YOU CONFIGURE ENDPOINT SCENARIO EXTERNAL_CLIENT, PROCESS INSPECTOR MIGHT FAIL TO LOAD WITH HTTP 404

bpm.8570.cf2017.03.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03

APAR status

• Closed as program error.

Error description

• You configured the specific IBM Business Process Manager (BPM)
  EXTERNAL_CLIENT endpoint scenario, for example, in a setup with
  a load balancer. When the configuration becomes active, you can
  reach all Process Admin panels except the Process Inspector tab,
  which fails to load. You receive an HTTP 404 error.
  

Local fix

• Base on your setup, configure the EXTERNAL_CLIENT scenario in a
  way that allows the Process Inspector to calculate the endpoint
  correctly.
  
  For more information, see "Configuring IBM BPM endpoints to
  match your topology" at
  http://www.ibm.com/support/knowledgecenter/SSFTBX_8.5.7/com.ibm.
  wbpm.imuc.ebpmps.doc/topics/tsec_thirdpartyauthentication_endpoi
  ntservice.html.
  

Problem summary

• For each HTTP request, IBM BPM considers two scenarios to
  determine how to calculate the correct URL to the target server:
   the specific scenario and the default scenario. The default
  scenario is used if no configuration for the specific scenario
  is found. In most cases, the default scenario is the RELATIVE
  scenario, meaning that the URL is calculated relative to the
  page that issues the request. The Process Inspector uses
  EXTERNAL_CLIENT as default scenario. However, depending on the
  setup, using EXTERNAL_CLIENT as the default scenario might lead
  to an incorrect endpoint resolution and the Page Not Found
  error.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Problem conclusion

• A fix will be available in IBM BPM cumulative fix 2017.03 that
  changes the Process Inspector to use the RELATIVE scenario as
  default scenario.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R857 PSY

     UP