JR57127: WHEN SNAPSHOT DOES NOT EXIST, BPMGETSNAPSHOTACRONYM COMMAND FAILS WITHOUT GIVING CLEAR MESSAGE

bpm.8570.cf2017.03.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03

APAR status

• Closed as program error.

Error description

• When you run the BPMGetSnapshotAcronym command and the name of a
  snapshot is incorrectly specified, you see the following
  NullPointerException:
  
  Stack trace:
  BPMGetSnapsho I   BPMGetSnapshotAcronym failed due to: null
  java.lang.NullPointerException
  at com.ibm.bpm.pal.commands.CommandServiceImpl.
  snapshotGetAcronym(CommandServiceImpl.java:1827)
  at com.ibm.bpm.pal.commands.impl.internal.BPMGetSnapshotAcronym.
  execute(BPMGetSnapshotAcronym.java:55)
  at com.ibm.ws.management.cmdframework.impl.RemoteCommandMgrImpl.
  adminCmdExecute(RemoteCommandMgrImpl.java:335)
          at
  com.ibm.ws.management.cmdframework.impl.RemoteCommandMgrImpl.
  execute(RemoteCommandMgrImpl.java:292)
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

• Verify the snapshot name in Process Center or Process Admin
  Console.
  

Problem summary

• When you enter an incorrect snapshot name as a parameter of the
  BPMGetSnapshotAcronym command, you receive a
  NullPointerException because the snapshot cannot be found.
  However, the message you receive doesn't indicate what the
  problem is and what causes it.
  

Problem conclusion

• A fix that shows you a message indicating that you must use the
  correct snapshot name is planned for inclusion in IBM BPM V8.5.7
   cumulative fix 2017.03.
  
  To determine whether the cumulative fix is available and
  download it if it is, complete the following steps on Fix
  Central (http://www.ibm.com/support/fixcentral):
  
  1. On the Select product tab, select WebSphere as the product
  group, IBM Business Process Manager with your edition from the
  WebSphere options, All as the installed version, and All as the
  platform, and then click Continue.
  2. In the Text field, enter "cumulative fix", and click
  Continue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R857 PSY

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