JR56936: DOCUMENT LIST COACH CONTROL CANNOT RETRIEVE DOCUMENTS

bpm.8570.cf2016.12.delta.repository
8.0.1.3-WS-BPM-IFJR56936
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12

APAR status

• Closed as program error.

Error description

• You see the message "Error retrieving documents" for a Document
  List coach control instead of the list of documents.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• A change was made to coach framework and generation to fix an
  issue that occurred when correct environment variables are used
  when AJAX service requests are made. As a result of this change,
  the Document List control coach uses an incorrect snapshot ID
  while searching documents, causing the error.
  

Problem conclusion

• A fix is available for IBM BPM V8.0.1.3 that fixes how the
  snapshot ID is retrieved from the coach framework.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR56936:
  
      1. Select IBM Business Process Manager with your edition
  from the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
      2. Select APAR or SPR, enter JR56936, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R801 PSY

     UP