IBM Support

JR56893: WHEN AN UNDERCOVER AGENT (UCA) FAILS, A RETRYONHOLD TASK IS CREATED EVEN IF AN AUTOMATIC RETRY MIGHT SUCCEED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When an undercover agent (UCA) fails, a RetryOnHold task is
    created even if an automatic retry might succeed and no
    automatic retries occur. In versions of IBM Business Process
    Manager (BPM) earlier than V8.5.6, failed UCAs were retried
    automatically up to five times. Only when all retrials fail, the
    UCA's event manager task should be converted into a
    ReplayOnHold task so that the UCA can be tried again later.
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix that restores the behavior of IBM BPM before V8.5.6 ,
    retrying failed UCAs up to 5 times, will be incorporated into
    IBM BPM V8.5.7 cumulative fix 2016.12.
    
    To determine whether the cumulative fix is available and
    download it if it is, complete the following steps on Fix
    Central:
    1.    On the Select product tab, select WebSphere as the product
    group, IBM Business Process Manager with your edition from the
    WebSphere options, All as the installed version, and All as the
    platform, and then click Continue.
    2.    In the Text field, enter "cumulative fix?, and click
    Continue.
    
    PRODUCTS AFFECTED
    IBM BPM Advanced
    IBM BPM Standard
    IBM BPM Express
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56893

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-11-14

  • Closed date

    2016-11-24

  • Last modified date

    2016-11-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R857 PSY

       UP

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Document Information

Modified date:
14 October 2021