JR56885: Storefront receives an error when creating new contract

JR57861 - Mandatory cumulative Interim Fix 5 for WebSphere Commerce Version 7 Feature Pack 8
JR57861 - Mandatory cumulative Interim Fix 5 for WebSphere Commerce Version 7 Fix Pack 9

APAR status

• Closed as program error.

Error description

• When a contract is created/updated/deleted for a shopper, the
  shopper encounters an error when trying to access the top
  navigation.
  This issue occurs because when the contract was uploaded, the
  store page uses an invalid contract id to call REST services.
  
  The error disappears when the servers are restarted.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7 and Version 8.
  
  PROBLEM ABSTRACT:
  Storefront receives an error when creating new contract
  
  BUSINESS IMPACT:
  Shoppers cant access the catalog navigation when a contract is
  updated.
  
  RECOMMENDATION:
  

Problem conclusion

• Updated logic:
  1. When a contract is created, updated, or removed the store
  header cache is invalidated.
  2. When the store retrieves the current contract, the contract
  is validated against the database to ensure that the BCS cache
  is refreshed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC EXP EDITION

• Fixed component ID

  5724I3600

Applicable component levels

• R700 PSY

     UP