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JR56801: TASK INDEXER FAILS WITH A NULLPOINTEREXCEPTION WHEN IT CAN'T FIND TASK PARTICIPANT INFORMATION IN THE IBM BPM DATABASE

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APAR status

  • Closed as program error.

Error description

  • When the IBM Business Process Manager (BPM) Task indexer can't
    find a task's participant informations in the IBM BPM database,
    it fails with a
    NullPointerException reported in an FFDC:
    
    FFDC  Exception:com.ibm.bpm.search.core.BPMSearchException
    SourceId:com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdater
    Daemon
    ProbeId:0471
    Reporter:com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdater
    Daemon@e
    a77f501 com.ibm.bpm.search.core.BPMSearchException:
    com.ibm.websphere.asynchbeans.WorkCompletedException:
    java.lang.NullPointerException  at
    com.ibm.bpm.search.process.spi.impl.ProcessIndexBatchHelper.upda
    teProces
    sIndexBatch(ProcessIndexBatchHelper.java:201)  at
    com.ibm.bpm.search.process.spi.impl.ProcessIndexBatchHelper.crea
    teTaskIn
    dex(ProcessIndexBatchHelper.java:505)  at
    com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdaterDaemon.pr
    ocessTas
    kChangeMessages(ProcessIndexUpdaterDaemon.java:882)  at
    com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdaterDaemon.pe
    rformAct
    iveWork(ProcessIndexUpdaterDaemon.java:278)  at
    com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdaterDaemon.ru
    nActive(
    ProcessIndexUpdaterDaemon.java:222)  at
    com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdaterDaemon.ru
    n(Proces
    sIndexUpdaterDaemon.java:146)  at
    com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java
    :271)  at
    java.security.AccessController.doPrivileged(AccessController.jav
    a:285)
    at
    com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:797)
    at
    com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithE
    xecution
    ContextImpl.java:222)  at
    com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:20
    6)  at
    java.lang.Thread.run(Thread.java:801) Caused by:
    com.ibm.websphere.asynchbeans.WorkCompletedException:
    java.lang.NullPointerException  at
    com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:821)
    at
    com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithE
    xecution
    ContextImpl.java:222)  at
    com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:20
    6)  at
    com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
    Caused by:
    java.lang.NullPointerException  at
    com.ibm.bpm.search.process.spi.impl.ProcessSearchIndexerImpl.cre
    ateTaskD
    ocument(ProcessSearchIndexerImpl.java:1395)  at
    com.ibm.bpm.search.process.spi.impl.ProcessSearchIndexerImpl.upd
    ateProce
    ssIndex(ProcessSearchIndexerImpl.java:517)  at
    com.ibm.bpm.search.process.spi.impl.ProcessIndexerManager.update
    ProcessI
    ndex(ProcessIndexerManager.java:49)  at
    com.ibm.bpm.search.process.spi.impl.UpdateProcessIndexItem.run(U
    pdatePro
    cessIndexItem.java:65)  at
    com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java
    :271)  at
    java.security.AccessController.doPrivileged(AccessController.jav
    a:285)
    at
    com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:797)
    ... 3
    more
    
    PRODUCTS AFFECTED
    IBM BPM Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.6.0 cumulative fix CF02 that
     prevents a NullPointerException in the Task indexer when
    participant information can't be retrieved from the database.
    
    If you do not already have IBM BPM V8.5.6 cumulative fix 2
    installed, download and install IBM BPM V8.5.6 cumulative fix 2
    from  http://www.ibm.com/support/docview.wss?uid=swg24041303.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR56801:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR56801, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable.
    

Comments

APAR Information

  • APAR number

    JR56801

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-11

  • Closed date

    2016-11-15

  • Last modified date

    2016-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R856 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 November 2016