IBM Support

JR56765: YOU RECEIVE AN ERROR IN INTERNET EXPLORER 11 WHILE UPLOADING A FILE BY USING A HERITAGE COACH DOC ATTACHMENT CONTROL

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you use the Heritage Coach Doc Attachment control in
    Internet Explorer 11 to upload a file name that contains the
    percent sign (for example, file attachment %.txt), you receive
    the following error message:
    
    "Ask the administrator to check the SystemOut.log file for more
    information to resolve the error."
    
    The following entry in the server error log is generated:
    
    CWLLG0005E: A Throwable was caught in the servlet method
    doGet(). The class it occurred in was
    com.lombardisoftware.servlet.ControllerServlet.
    Error: URLDecoder: Illegal hex characters in escape (%)
    pattern - For input string: ".t"
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2016.12
    that corrects escaping of the file name to allow files with % to
    be uploaded.
    
    To determine whether the cumulative fix is available and
    download it if it is, complete the following steps on Fix
    Central:
    
    1. On the Select product tab, select WebSphere as the product
    group, IBM Business Process Manager with your edition from the
    WebSphere options, All as the installed version, and All as the
    platform, and then click Continue.
    2. In the Text field, enter "cumulative fix", and click
    Continue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56765

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-04

  • Closed date

    2016-10-06

  • Last modified date

    2016-11-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R857 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
08 November 2016