IBM Support

JR56691: YOU SEE A BLANK PAGE IN IBM PROCESS PORTAL V8.5.7 FEDERATED MODE WHEN YOU OPEN A V8.5.6 PROCESS INSTANCE

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APAR status

  • Closed as program error.

Error description

  • In a federated environment, IBM Process Portal (in IBM Business
    Process Manager (BPM) 8.5.7) shows the list of process instances
     from IBM BPM V8.5.6. When you click a process instance, the
    related information shows in the current page (as expected), but
     you are taken to a new blank page. You must close this blank
    page or select the original page to see the instance details.
    This issue doesn't occur when you open IBM BPM V8.5.7 process
    instances in federated Process Portal.
    
    PRODUCTS AFFECTED
    IBM BPM Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.6.0 cumulative fix CF02 that
     prevents a new blank page to open when a BPM 8.5.6 process
    instance is selected through a federated Process Portal.
    
    If you do not already have IBM BPM V8.5.6 cumulative fix 2
    installed, download and install IBM BPM V8.5.6 cumulative fix 2
    from  http://www.ibm.com/support/docview.wss?uid=swg24041303.
    
    With If you do not already have IBM BPM V8.5.6 cumulative fix 2
    installed, search for JR56691 on Fix Central
    (http://www.ibm.com/support/fixcentral):
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR56691, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR56691

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-19

  • Closed date

    2016-09-29

  • Last modified date

    2016-09-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
29 September 2016