IBM Support

JR56623: YOU CAN'T INSTALL A PROCESS APP BECAUSE AN ORPHANED APPLICATION IS IN THE DMGR'S CONFIG DIRECTORY

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Installing of process application failed with no explicit error,
    nor an error in the log file that directly points out where the
    application installation failed. You see an error stack in the
    DMgr log file:
    
    ============
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R
    java.lang.NullPointerException
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
    com.ibm.bpe.management.application.DMGRDeployedBPCApplicationRes
    olver.ge
    tDeployedBPCApplications(DMGRDeployedBPCApplicationResolver.java
    :566)
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
    com.ibm.bpe.management.application.DMGRDeployedBPCApplicationRes
    olver.is
    TemplateAlreadyDeployedOnTarget(DMGRDeployedBPCApplicationResolv
    er.java:
    617)
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
    com.ibm.bpe.management.application.DMGRDeployedBPCApplicationRes
    olver.is
    ProcessTemplateAlreadyDeployedOnTarget(DMGRDeployedBPCApplicatio
    nResolve
    r.java:594)
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
    com.ibm.bpe.management.application.TargetHasProcessTemplateNotAl
    readyCon
    figuredRule.verify(TargetHasProcessTemplateNotAlreadyConfiguredR
    ule.java
    :73)
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
    com.ibm.bpe.management.application.AbstractDeploymentTask.runVer
    ificatio
    nRules(AbstractDeploymentTask.java:371)
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
    com.ibm.bpe.management.application.AbstractDeploymentTask.perfor
    mTask(Ab
    stractDeploymentTask.java:100)
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
    com.ibm.ws.management.application.SchedulerImpl.run(SchedulerImp
    l.java:3
    15)
    [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
    java.lang.Thread.run(Thread.java:773)
    [4/30/14 12:57:03:760 EDT] 0000165a InstallSchedu I ADMA5014E:
    The
    installation of application TestConnectionApp failed.
    ==
    

Local fix

Problem summary

  • This issue occurs because an orphaned application remained in
    the deployment manager (DMgr) configuration folder.
    Orphaned applications are applications with artifacts remaining
    after an unclean uninstallation, meaning that the application
    has been uninstalled but the application's ear folder remains
    in the applications folder.
    
    The orphaned application prevents the new application from being
    installed, but there is no easy way to identify the orphaned
    application because the log does not clearly point to the
    culprit application nor the cause. The error says that the
    application installation failed, but it does not suggest the
    cause, making it very difficult for the system administrator to
    troubleshoot and resolve the issue.
    

Problem conclusion

  • A fix is targeted for inclusion into IBM BPM V8.5.7 cumulative
    fix 2016.12 that changes the application deployment logic to
    handle the existence of remains from previously failed
    installations and to complete the current deployment operation
    successfully.
    
    To determine whether the cumulative fix is available and
    download it if it is, complete the following steps on Fix
    Central:
    1.    On the Select product tab, select WebSphere as the product
    group, IBM Business Process Manager with your edition from the
    WebSphere options, All as the installed version, and All as the
    platform, and then click Continue.
    2.    In the Text field, enter "cumulative fix?, and click
    Continue.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56623

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-07

  • Closed date

    2016-11-23

  • Last modified date

    2016-11-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R857 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
23 November 2016