Direct links to fixes
APAR status
Closed as program error.
Error description
When you use the tw.system.org.findUserByName IBM Business Process Manager (BPM) JavaScript API, only information about users who are still in the staff repository returns. Even though users might still be referred to in IBM BPM artifacts and are still known to the IBM BPM database, they can't be retrieved because they are no longer in the user registry.
Local fix
Problem summary
The finduserByName JavaScript function cannot retrieve users who are no longer in the user registry even though artifacts still refer to them, such as in a user task they worked on. In addition, this behavior is in contrast to the behavior of the finduserById JavaScript method, which retrieves any user stored in the IBM BPM database. PRODUCTS AFFECTED IBM BPM Advanced IBM BPM Standard IBM BPM Express
Problem conclusion
A fix is included in IBM BPM V8.5.7 cumulative fix 2016.09 that enhances the implementation of the JavaScript function to return a matching user stored in the IBM BPM database irrespective of whether the user is still in the user registry. If you need to check whether a user is still in the user registry, use the isActive property that has been added to the TWUser scriptable object to indicate user presence in the user registry. Remember that updating the activity status of users requires you to run the syncExistingUsers script. To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter "cumulative fix?, and click Continue.
Temporary fix
Comments
APAR Information
APAR number
JR56443
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
857
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-08-05
Closed date
2016-09-07
Last modified date
2016-09-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
04 September 2023