JR56432: IN IBM PROCESS PORTAL, COMPLETING A STARTABLE SERVICE DOES NOT RETURN YOU TO THE ORIGINAL PAGE

bpm.8570.cf2016.09.delta.repository.2of2
bpm.8570.cf2016.09.delta.repository.1of2
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.09

APAR status

• Closed as program error.

Error description

• In IBM Process Portal, you start a service from the Launch list.
  The service window opens and the service loads. You complete
  the service, but the window remains open and displays "Service
  completed", which confuses you because you expected the window
  to automatically close and you expect to return to your original
  page.
  
  Furthermore, when you launch a startable service from the launch
  list a second time, the previous page, which displays "Service
  completed", is shown. You are confused because you expect a new
  instance of the service to open.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

• When the service completes, select Close from the menu option at
  the top of the page.
  

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix that ensures you are returned to the original page after a
  startable service completes and that a new instance of the
  service starts the second time will be included in the IBM BPM
  V8.5.7 2016.09 cumulative fix.
  
  To determine whether the cumulative fix is available and
  download it if it is, complete the following steps on Fix
  Central:
  
  1. On the Select product tab, select WebSphere as the product
  group, IBM Business Process Manager with your edition from the
  WebSphere options, All as the installed version, and All as the
  platform, and then click Continue.
  2. In the Text field, enter "cumulative fix?, and click
  Continue.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R857 PSY

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