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JR56360: TRANSACTION HANDLING ISSUE PREVENTS SNAPSHOT FROM BEING FOUND

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • While importing a TWX file from a web browser, you might see
    exceptions that indicate the snapshot cannot be found. The
    following stack trace is a typical example stack trace for this
    exception:
    
    CWLLG0594E: An exception occurred while initializing the
    runnable thread. Error: java.lang.RuntimeException: Could not
    load version details,
    context=2064.79d6a610-7f3c-4bf2-9d49-b6b7ac3c9721
                                     java.lang.RuntimeException:
    Could not load version details,
    context=2064.79d6a610-7f3c-4bf2-9d49-b6b7ac3c9721
     at
    com.lombardisoftware.client.persistence.common.versioning.Versio
    nDetails.get(VersionDetails.java:105)
     at
    com.lombardisoftware.client.persistence.VersionDetailsLookup.ser
    verLookup(VersionDetailsLookup.java:25)
     at
    com.lombardisoftware.client.persistence.VersionDetailsLookup.ser
    verLookup(VersionDetailsLookup.java:16)
     at
    com.lombardisoftware.client.persistence.cache.FIFOCachedServerRe
    sultWithLookaside.lookup(FIFOCachedServerResultWithLookaside.jav
    a:71)
     at
    com.lombardisoftware.server.queue.TransferQueue.createTrackingDa
    ta(TransferQueue.java:132)
     at
    com.lombardisoftware.server.queue.TransferQueue.queueForTransfer
    (TransferQueue.java:84)
     at
    com.lombardisoftware.server.ejb.workflow.EJBWorkflowManagerBean.
    doResumeWorkflowEngine(EJBWorkflowManagerBean.java:1562)
     at
    com.lombardisoftware.server.ejb.workflow.EJBWorkflowManagerBean.
    runProcess(EJBWorkflowManagerBean.java:566)
     at
    com.lombardisoftware.server.ejb.workflow.EJSRemoteStatefulEJBWor
    kflowManager_82478d70.runProcess(Unknown Source)
     at
    com.lombardisoftware.server.ejb.workflow._EJBWorkflowManagerInte
    rface_Stub.runProcess(_EJBWorkflowManagerInterface_Stub.java:772
    )
     at
    com.lombardisoftware.component.common.workflow.EJBWorkflowManage
    rDelegateDefault.runProcess(EJBWorkflowManagerDelegateDefault.ja
    va:201)
     at
    com.lombardisoftware.component.common.workflow.EJBWorkflowManage
    rDelegateWebSphere$10.run(EJBWorkflowManagerDelegateWebSphere.ja
    va:116)
     at
    java.security.AccessController.doPrivileged(AccessController.jav
    a:327)
     at
    com.lombardisoftware.client.delegate.common.WebsphereDelegateHel
    per.doAsCurrentSubjectContextSensitive(WebsphereDelegateHelper.j
    ava:197)
     at
    com.lombardisoftware.client.delegate.common.WebsphereDelegateHel
    per.doAsCurrentSubjectContextSensitive(WebsphereDelegateHelper.j
    ava:181)
     at
    com.lombardisoftware.component.common.workflow.EJBWorkflowManage
    rDelegateWebSphere.runProcess(EJBWorkflowManagerDelegateWebSpher
    e.java:114)
     at
    com.lombardisoftware.server.ejb.security.ParticipantGroupsCore.r
    esolveAddressForRetrievalService(ParticipantGroupsCore.java:575)
     at
    com.lombardisoftware.server.ejb.security.ParticipantGroupsCore.r
    esolveAddressInternal(ParticipantGroupsCore.java:492)
     at
    com.lombardisoftware.server.ejb.security.ParticipantGroupsCore.r
    esolveAddress(ParticipantGroupsCore.java:401)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.java:60)
     at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:37)
     at java.lang.reflect.Method.invoke(Method.java:611)
     at
    org.springframework.aop.support.AopUtils.invokeJoinpointUsingRef
    lection(AopUtils.java:310)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.inv
    okeJoinpoint(ReflectiveMethodInvocation.java:182)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:149)
     at
    com.lombardisoftware.utility.spring.TransactionInterceptor$2.cal
    l(TransactionInterceptor.java:67)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.executeInExistingTransaction(ProgrammaticTransactionSupport.j
    ava:641)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.execute(ProgrammaticTransactionSupport.java:342)
     at
    com.lombardisoftware.utility.spring.TransactionInterceptor.invok
    e(TransactionInterceptor.java:65)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:171)
     at
    com.lombardisoftware.utility.spring.CoreEntryInterceptor.invoke(
    CoreEntryInterceptor.java:44)
     at
    com.lombardisoftware.utility.spring.PSCoreEntryInterceptor.invok
    e(PSCoreEntryInterceptor.java:14)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:171)
     at
    org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkD
    ynamicAopProxy.java:204)
     at com.sun.proxy.$Proxy96.resolveAddress(Unknown Source)
     at
    com.lombardisoftware.client.delegate.ParticipantGroupsDelegateDe
    fault.resolveAddress(ParticipantGroupsDelegateDefault.java:275)
     at
    com.lombardisoftware.server.ejb.runtime.RuntimeServicesCore.reso
    lveToGroupQuietly(RuntimeServicesCore.java:1256)
     at
    com.lombardisoftware.server.ejb.runtime.RuntimeServicesCore.reso
    lveToGroup(RuntimeServicesCore.java:1247)
     at
    com.lombardisoftware.server.ejb.runtime.RuntimeServicesCore.acce
    ss$500(RuntimeServicesCore.java:200)
     at
    com.lombardisoftware.server.ejb.runtime.RuntimeServicesCore$4.ge
    tOrCreateFavorites(RuntimeServicesCore.java:970)
     at
    com.lombardisoftware.server.ejb.runtime.RuntimeServicesCore$4.cr
    eateFavorite(RuntimeServicesCore.java:871)
     at
    com.lombardisoftware.server.ejb.runtime.RuntimeServicesCore$4.vi
    sit(RuntimeServicesCore.java:678)
     at
    com.lombardisoftware.client.persistence.common.versioning.Refere
    nceHelper.breadthFirstVisit(ReferenceHelper.java:727)
     at
    com.lombardisoftware.client.persistence.common.versioning.Refere
    nceHelper.breadthFirstVisit(ReferenceHelper.java:722)
     at
    com.lombardisoftware.server.ejb.runtime.RuntimeServicesCore.expo
    se(RuntimeServicesCore.java:670)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.java:60)
     at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:37)
     at java.lang.reflect.Method.invoke(Method.java:611)
     at
    org.springframework.aop.support.AopUtils.invokeJoinpointUsingRef
    lection(AopUtils.java:310)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.inv
    okeJoinpoint(ReflectiveMethodInvocation.java:182)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:149)
     at
    com.lombardisoftware.utility.spring.TransactionInterceptor$2.cal
    l(TransactionInterceptor.java:67)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.executeInExistingTransaction(ProgrammaticTransactionSupport.j
    ava:641)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.execute(ProgrammaticTransactionSupport.java:342)
     at
    com.lombardisoftware.utility.spring.TransactionInterceptor.invok
    e(TransactionInterceptor.java:65)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:171)
     at
    com.lombardisoftware.utility.spring.CoreEntryInterceptor.invoke(
    CoreEntryInterceptor.java:44)
     at
    com.lombardisoftware.utility.spring.PSCoreEntryInterceptor.invok
    e(PSCoreEntryInterceptor.java:14)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:171)
     at
    org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkD
    ynamicAopProxy.java:204)
     at com.sun.proxy.$Proxy88.expose(Unknown Source)
     at
    com.lombardisoftware.client.delegate.RuntimeServicesDelegateDefa
    ult.expose(RuntimeServicesDelegateDefault.java:250)
     at
    com.lombardisoftware.core.deployment.ImportHelper.importSnapshot
    (ImportHelper.java:777)
     at
    com.lombardisoftware.server.ejb.repositoryservices.TWXImportExpo
    rtSupport$2.call(TWXImportExportSupport.java:275)
     at
    com.lombardisoftware.server.ejb.repositoryservices.TWXImportExpo
    rtSupport$2.call(TWXImportExportSupport.java:272)
     at
    com.lombardisoftware.server.ejb.persistence.versioning.BranchMan
    ager$5.call(BranchManager.java:635)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt$1.doInTransaction(ProgrammaticTransactionSupport.java:458)
     at
    org.springframework.transaction.jta.WebSphereUowTransactionManag
    er$UOWActionAdapter.run(WebSphereUowTransactionManager.java:306)
     at
    com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderNewUO
    W(EmbeddableUOWManagerImpl.java:791)
     at
    com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderUOW(E
    mbeddableUOWManagerImpl.java:370)
     at
    org.springframework.transaction.jta.WebSphereUowTransactionManag
    er.execute(WebSphereUowTransactionManager.java:252)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.executeInNewTransaction(ProgrammaticTransactionSupport.java:4
    52)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.execute(ProgrammaticTransactionSupport.java:313)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.executeWithLongTimeout(ProgrammaticTransactionSupport.java:25
    8)
     at
    com.lombardisoftware.server.ejb.persistence.versioning.BranchMan
    ager.mutateInSingleTransaction(BranchManager.java:630)
     at
    com.lombardisoftware.server.ejb.repositoryservices.TWXImportExpo
    rtSupport.importPackageInternal(TWXImportExportSupport.java:272)
     at
    com.lombardisoftware.server.ejb.repositoryservices.TWXImportExpo
    rtSupport.importUploadedFile(TWXImportExportSupport.java:93)
     at
    com.lombardisoftware.server.ejb.repositoryservices.RepositorySer
    vicesCore.importUploadedFile(RepositoryServicesCore.java:417)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.java:60)
     at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:37)
     at java.lang.reflect.Method.invoke(Method.java:611)
     at
    org.springframework.aop.support.AopUtils.invokeJoinpointUsingRef
    lection(AopUtils.java:310)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.inv
    okeJoinpoint(ReflectiveMethodInvocation.java:182)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:149)
     at
    com.lombardisoftware.utility.spring.TransactionInterceptor$2.cal
    l(TransactionInterceptor.java:67)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.executeWithNoTransaction(ProgrammaticTransactionSupport.java:
    633)
     at
    com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
    rt.execute(ProgrammaticTransactionSupport.java:334)
     at
    com.lombardisoftware.utility.spring.TransactionInterceptor.invok
    e(TransactionInterceptor.java:65)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:171)
     at
    com.lombardisoftware.utility.spring.CoreEntryInterceptor.invoke(
    CoreEntryInterceptor.java:44)
     at
    com.lombardisoftware.utility.spring.PSCoreEntryInterceptor.invok
    e(PSCoreEntryInterceptor.java:14)
     at
    org.springframework.aop.framework.ReflectiveMethodInvocation.pro
    ceed(ReflectiveMethodInvocation.java:171)
     ... 162 moreyPrimaryKey(PersistenceServicesDelegateDefault.java
    

Local fix

Problem summary

  • While you import a TWX file from a web browser, the Team
    Retrieval Service (TRS) used in exposed-to definitions must be
    evaluated. During this evaluation, the transaction that has the
    new snapshot is suspended and not yet visible in the database.
    As consequence, the service engine cannot see the service nor
    the new snapshot and the exception is thrown.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5 and IBM BPM V8.5.6 CF02
    that postpones evaluating the TRS until the transaction with
    the new snapshot is committed.
    
    A fix will be included in IBM BPM V8.5.7 cumulative fix 2016.09
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR56360:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR56360, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56360

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-21

  • Closed date

    2016-09-21

  • Last modified date

    2016-09-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R855 PSY

       UP

  • R856 PSY

       UP

  • R857 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
21 September 2016