JR56034: IBM PROCESS DESIGNER CANNOT REACH A CONNECTED IBM PROCESS SERVER

bpm.8570.cf2016.09.delta.repository.2of2
bpm.8570.cf2016.09.delta.repository.1of2
8.5.6.2-WS-BPMPCPD-IFJR56034
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.09

APAR status

• Closed as program error.

Error description

• IBM Process Designer obtains the address of a connected IBM
  Process Server from IBM Process Center. In some cases, Process
  Center can reach the address, but IBM Process Designer cannot
  reach the address. This issue occurs when, for example, a
  firewall is between Process Designer and Process Server that is
  not between Process Center and Process Server.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available for IBM BPM that allows you to define a new
  configuration scenario key named AE_TO_PS on the process server
  that specifies an alternative address to use for Process
  Designer -to-process server communications.
  
  Ask the administrator to define this scenario key if the default
  address provided by the process server to Process Center, which
  is used for deployment from Process Center to the process
  server, is insufficient for Process Designer-to-process server
  communications. For more information about how to define
  configuration scenario keys, see ?Configuring IBM BPM endpoints
  to match your topology?
  (http://www.ibm.com/support/knowledgecenter/SSFTN5_8.5.6/com.ibm
  .wbpm.imuc.ebpm.doc/topics/tsec_thirdpartyauthentication_endpoin
  tservice.html?cp=SSFPJS_8.5.6).
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR56034:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR56034, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IT15513

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R856 PSY

     UP