IBM Support

JR55878: Broken images occur in several places in the Aurora starter store when using recommended external CMS integration approach

Direct links to fixes

7.0.0.0-WS-WC70Fep8Server-IFJR55878
7.0.0.0-WS-WC70Fep8Developer-IFJR55878

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APAR status

  • Closed as program error.

Error description

  • When using the recommended approach to manage thumbnail and
image URLs by using an external Content Management System (CMS),
 especially the [cmsHost] replacement mechanism, there are some
pages that display broken images because the JSP code does not
use the proper tag to substitute the well-known CMS substitution
 variables.

The identified problem areas are:
- Product auto suggestion in the search box area
- Choice of free gift promotion on the Shopping Cart page
- Mini shopping cart when an item is added from a SKU list
widget

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce Version 7 Feature Pack 8.

PROBLEM ABSTRACT:
Broken images occur in several places in the Aurora starter
store when using recommended external CMS integration approach

BUSINESS IMPACT:
Shopper sees some broken images in the store.

RECOMMENDATION:

    



Problem conclusion


    

  • Updated the following files to ensure that images are displayed:

-
<storeDir>/Snippets/Marketing/Promotions/PromotionChoiceOfFreeGi
ftsPopupContent.jsp
- <storeDir>/Widgets/Search/AutoSuggestSerialize.jsp
-
Stores.war/Widgets_701/com.ibm.commerce.store.widgets.PDP_SKULis
t/SKUList_Data.jspf

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR55878
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    800
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-05-06
    • 

  • Closed date
    2016-06-06
    • 

  • Last modified date
    2016-06-06
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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