Direct links to fixes
APAR status
Closed as program error.
Error description
When you run an exposed service from a URL and the service is not already authenticated, such as through IBM Process Portal, a login page loads for authentication. If the service implementation contains a JavaScript step that contains a call to tw.system.user_timeZone, the time zone returned shows an incorrect time zone for the user.
Local fix
Set the ibm.bpm.timezoneOffset cookie in the calling application with the appropriate time zone offset in minutes to UTC for the calling user.
Problem summary
The problem occurs because a cookie that transports the time zone information of the calling user is not set when the service is called outside an IBM BPM user interface. Therefore, trying to use the time zone information in the called service tw.system.user_timeZone does not provide the correct time zone for the user. You might see the following message in the systemout.log file: CWLLG0287W: Could not get 'timezone' for cookies
Problem conclusion
A fix is available for IBM BPM V8.5.5.0 that ensures the ibm.bpm.timezoneOffset cookie is set properly. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR55749: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR55749, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR55749
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
855
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-04-13
Closed date
2016-05-25
Last modified date
2016-05-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R855 PSY
UP
R856 PSY
UP
R857 PSY
UP
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Document Information
Modified date:
25 May 2016