IBM Support

JR55740: YOU CANNOT INVITE A USER TO COLLABORATE ON A TASK WHEN YOU USE INTERNET EXPLORER

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APAR status

  • Closed as program error.

Error description

  • When you are in IBM Process Portal and using Internet Explorer
    to complete a task, you click the arrow and select Collaborate.
    A window opens titled "Invite a User to Collaborate on this
    Task" and start typing the user's name into the input field, but
    each time you type a letter it is removed. The input box
    remains empty; you cannot select a user.
    
    If you use another browser, such as Firefox or Chrome, you can
    select a user without a problem.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • Use another browser, such as Firefox or Chrome.
    

Problem summary

  • This problem is caused by an extraneous blur event from Internet
    Explorer.
    

Problem conclusion

  • A fix for IBM BPM V8.5.5.0 and the next BPM V8.5.7.0 cumulative
    fix is available that ensures people using Internet Explorer can
    select a user to collaborate.
    
    For V8.5.5.0, on Fix Central
    (http://www.ibm.com/support/fixcentral), search for JR55740:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR55740, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR55740

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-12

  • Closed date

    2016-04-28

  • Last modified date

    2016-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
28 April 2016