Direct links to fixes
APAR status
Closed as program error.
Error description
When you are in IBM Process Portal and using Internet Explorer to complete a task, you click the arrow and select Collaborate. A window opens titled "Invite a User to Collaborate on this Task" and start typing the user's name into the input field, but each time you type a letter it is removed. The input box remains empty; you cannot select a user. If you use another browser, such as Firefox or Chrome, you can select a user without a problem. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Use another browser, such as Firefox or Chrome.
Problem summary
This problem is caused by an extraneous blur event from Internet Explorer.
Problem conclusion
A fix for IBM BPM V8.5.5.0 and the next BPM V8.5.7.0 cumulative fix is available that ensures people using Internet Explorer can select a user to collaborate. For V8.5.5.0, on Fix Central (http://www.ibm.com/support/fixcentral), search for JR55740: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR55740, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR55740
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
855
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-04-12
Closed date
2016-04-28
Last modified date
2016-04-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R855 PSY
UP
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Document Information
Modified date:
28 April 2016