IBM Support

JR55727: YOU GET A NULLPOINTEREXCEPTION WHEN YOU DOWNLOAD A MANAGED ASSET FROM IBM PROCESS DESIGNER

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APAR status

  • Closed as program error.

Error description

  • When you download a managed asset from IBM Process Designer, a
    web browser window opens to download the file. If your IBM
    Business Process Manager uses WebSEAL as the authentication
    provider, you are asked to log in again because IBM Process
    Designer does not know your credentials. After you log in, the
    download starts and succeeds.
    
    When you then attempt to download another managed asset from IBM
    Process Designer, your existing browser session is reused, but
    you get a NullPointerException on the page instead of the asset
    starting to download.
    

Local fix

  • Before you try to download the managed asset from IBM Process
    Designer, close your browser. That way, your browser forgets
    your session and when you next try to download an asset you are
    asked for credentials and the download succeeds.
    
    If you are using IBM BPM V8.5.7, you can use the web Process
    Designer instead to download managed assets.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5.0 that corrects the logic
    so IBM Process Designer acknowledges the user is already logged
    in.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR55727:
    
    1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR55727, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR55727

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-11

  • Closed date

    2016-05-25

  • Last modified date

    2016-05-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
25 May 2016