IBM Support

JR55617: PROCESS DESIGNER 8.5.7 INSTALLATION FAILURE WITH CRIMA1099E ON INSTALLATION MANAGER VERSION

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APAR status

  • Closed as fixed if next.

Error description

Local fix

  • Upgrade the Installation Manager to 1.8.0 or higher.
    
    If the installed Installation Manager is 32-bit, we can run the
    command from [Process Designer extract directory]\IM
         install.exe (for administrator user)
         userinst.exe (for non-admin user)
    
    If the installed Installation Manager is 64-bit, we can run the
    command from [Process Designer extract directory]\IM64
         install.exe (for administrator user)
         userinst.exe (for non-admin user)
    
    The above workaround will install Installation Manager 1.8.4.
    
    All other version of Installation Manager can be found at:
    http://www-01.ibm.com/support/docview.wss?uid=swg27025142
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Business Process Manager v8.5.7 user        *
    ****************************************************************
    * PROBLEM DESCRIPTION: The problem can be found in Windows     *
    *                      system with IBM                         *
    *                      Installation Manager version prior to   *
    *                      1.8.0.                                  *
    *                      The problem can happen for installing   *
    *                      Process Designer:                       *
    *                      http://www.ibm.com/support/knowledgecen *
    *                      ter/SSFPJS_8.5.7/com.ibm.               *
    *                      wbpm.imuc.doc/topics/tins_bpm_pcntr_wle *
    *                      .html?cp=SSFPJS_8.5.7&lan               *
    *                      g=en                                    *
    *                      or updating Process Designer:           *
    *                      http://www.ibm.com/support/knowledgecen *
    *                      ter/SSFPJS_8.5.7/com.ibm.               *
    *                      wbpm.imuc.doc/topics/tins_updating_desi *
    *                      gner.html?cp=SSFPJS_8.5.7               *
    *                      &lang=en                                *
    *                      from commands                           *
    *                      installProcessDesigner_admin.bat or     *
    *                      installProcessDesigner_nonadmin.bat.    *
    *                      The IBMProcessDesignerInstall.log       *
    *                      will have error like:                   *
    *                      ----------------------------------      *
    *                      Getting file names from                 *
    *                      com.ibm.bpm.pdesigner.v85_8.5.7000.2016 *
    *                      0301_1535.offering.                     *
    *                      CRIMA1099E ERROR: The "IBM Process      *
    *                      Designer 8.5.7.0"                       *
    *                      installation package requires           *
    *                      Installation Manager version            *
    *                      "1.8.0" or later (internal version      *
    *                      tolerance "1.8.0"). The                 *
    *                      running Installation Manager is         *
    *                      version "1.7.2" (internal               *
    *                      version "1.7.2000.20140227_0303").      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    This problem is caused by existing lower Installation Manager
    version and Process Designer installation could not update the
    Installation Manager automatically. Please manually upgrade
    Installation Manager to version 1.8.0 or higher and install
    Process Designer again.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR55617

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-24

  • Closed date

    2016-04-27

  • Last modified date

    2016-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
27 April 2016