Direct links to fixes
APAR status
Closed as fixed if next.
Error description
The problem can be found in Windows system with IBM Installation Manager version prior to 1.8.0. The problem can happen for installing Process Designer: http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm. wbpm.imuc.doc/topics/tins_bpm_pcntr_wle.html?cp=SSFPJS_8.5.7&lan g=en or updating Process Designer: http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm. wbpm.imuc.doc/topics/tins_updating_designer.html?cp=SSFPJS_8.5.7 &lang=en from commands installProcessDesigner_admin.bat or installProcessDesigner_nonadmin.bat. The IBMProcessDesignerInstall.log will have error like: ---------------------------------- Getting file names from com.ibm.bpm.pdesigner.v85_8.5.7000.20160301_1535.offering. CRIMA1099E ERROR: The "IBM Process Designer 8.5.7.0" installation package requires Installation Manager version "1.8.0" or later (internal version tolerance "1.8.0"). The running Installation Manager is version "1.7.2" (internal version "1.7.2000.20140227_0303"). -----------------------------------
Local fix
Upgrade the Installation Manager to 1.8.0 or higher. If the installed Installation Manager is 32-bit, we can run the command from [Process Designer extract directory]\IM install.exe (for administrator user) userinst.exe (for non-admin user) If the installed Installation Manager is 64-bit, we can run the command from [Process Designer extract directory]\IM64 install.exe (for administrator user) userinst.exe (for non-admin user) The above workaround will install Installation Manager 1.8.4. All other version of Installation Manager can be found at: http://www-01.ibm.com/support/docview.wss?uid=swg27025142
Problem summary
**************************************************************** * USERS AFFECTED: Business Process Manager v8.5.7 user * **************************************************************** * PROBLEM DESCRIPTION: The problem can be found in Windows * * system with IBM * * Installation Manager version prior to * * 1.8.0. * * The problem can happen for installing * * Process Designer: * * http://www.ibm.com/support/knowledgecen * * ter/SSFPJS_8.5.7/com.ibm. * * wbpm.imuc.doc/topics/tins_bpm_pcntr_wle * * .html?cp=SSFPJS_8.5.7&lan * * g=en * * or updating Process Designer: * * http://www.ibm.com/support/knowledgecen * * ter/SSFPJS_8.5.7/com.ibm. * * wbpm.imuc.doc/topics/tins_updating_desi * * gner.html?cp=SSFPJS_8.5.7 * * &lang=en * * from commands * * installProcessDesigner_admin.bat or * * installProcessDesigner_nonadmin.bat. * * The IBMProcessDesignerInstall.log * * will have error like: * * ---------------------------------- * * Getting file names from * * com.ibm.bpm.pdesigner.v85_8.5.7000.2016 * * 0301_1535.offering. * * CRIMA1099E ERROR: The "IBM Process * * Designer 8.5.7.0" * * installation package requires * * Installation Manager version * * "1.8.0" or later (internal version * * tolerance "1.8.0"). The * * running Installation Manager is * * version "1.7.2" (internal * * version "1.7.2000.20140227_0303"). * **************************************************************** * RECOMMENDATION: * **************************************************************** This problem is caused by existing lower Installation Manager version and Process Designer installation could not update the Installation Manager automatically. Please manually upgrade Installation Manager to version 1.8.0 or higher and install Process Designer again.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
JR55617
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
857
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-24
Closed date
2016-04-27
Last modified date
2016-04-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R800 PSY
UP
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Document Information
Modified date:
27 April 2016