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JR55540: Compare page "back to Search: " link does not save product selection

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APAR status

  • Closed as program error.

Error description

  • This fix is specific to the scenario where a shopper uses the
    COMPARE function from the Search results page.
    
    For example, in the default Aurora starter store, search for a
    product. From the Search results page, select 2 to 4 products to
     compare. Then, on the Compare page, if you click the "back to
    search: " link, you notice that the products that were selected
    for comparison are not selected.
    
    The store should save the product selections.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7.
    
    PROBLEM ABSTRACT:
    Compare page "back to Search: " link does not save product
    selection
    
    BUSINESS IMPACT:
    Negative shopper experience if a shopper expects the store to
    save the selection.
    
    RECOMMENDATION:
    

Problem conclusion

  • Fixed the issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR55540

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-15

  • Closed date

    2016-08-03

  • Last modified date

    2016-08-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
12 December 2021