JR55394: Facet selection changes when browser's Back button is used

APAR status

• Closed as program error.

Error description

• Facet filter selection will change when a shopper clicks the
  browser's Back button to navigate back to the storefront search
  results from the Product details page.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7.
  
  PROBLEM ABSTRACT:
  Facet selection changes when browser's Back button is used
  
  BUSINESS IMPACT:
  No detectable business impact.
  
  RECOMMENDATION:
  

Problem conclusion

• The solution is to append the corresponding facet group in the
  URL if a shopper selects any facets which are hidden by the
  "Show/View All" check box. The URL with any facet groups
  appended will automatically trigger the corresponding "Show/View
   All" function to display all the facets under its group.
  Finally, all of the selected facets will get selected after
  clicking the Back button.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP