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JR55279: YOU SEE AN ERROR WHEN THE DATE AND TIME VALUES IN A CLIENT-SIDE HUMAN SERVICE ARE ARE EMPTY OR NULL

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If your client-side human service has a coach that uses a date
    or time variable, the variable has no value when a flow out of
    the coach is triggered, that flow assigns a value to that
    variable, and that flow returns to the same coach. Instead, you
    see the following error message in the following browsers:
    
    Chrome: "Cannot read property 'time' of null"
    Internet Explorer: "Unable to get property 'time' of undefined
    or null reference"
    Firefox: "_258[key] is null"   (Note: 258 may be a different
    number)
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • To avoid this issue, initialize the variable before showing the
    coach and instruct users to not clear the date value.
    Alternatively, do not give the variable a value when it is null
    and you are returning to the same coach. For example, add a
    coachValidationError to notify the end user that a date must be
    entered instead of assigning it a date.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix that prevents errors by allowing an empty or null value
    for a date or time variable in a coach to be changed in a flow
    that returns to the same coach, for example by using a script,
    is currently targeted for inclusion in an IBM BPM V8.5.6.0
    cumulative fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR55279

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-02-16

  • Closed date

    2016-03-13

  • Last modified date

    2016-03-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R856 PSY

       UP

  • R857 PSY

       UP

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Document Information

Modified date:
13 March 2016