JR55168: Associated Assets widget does not display .flv video formats

APAR status

• Closed as program error.

Error description

• The Associated widget displays links to associated assets for a
  catalog entries, such as videos, user manuals, and warranty
  documents. Each link is displayed with a corresponding icon and
  a display name.
  However, if you specify .flv type video formats with an absolute
   path, then the video does not display in the widget.
  This issue occurs because when an absolute path (complete URL)
  is used as the attachment URL, WebSphere Commerce treats the
  attachment as an external Web Content Manager URL and tries to
  resolve the MIME type.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7 Feature Pack 7 or later, and
  Version 8.
  
  PROBLEM ABSTRACT:
  Associated Assets widget does not display .flv video formats
  
  BUSINESS IMPACT:
  Shopper cannot see product associated assets.
  
  RECOMMENDATION:
  

Problem conclusion

• Added a flag for business users to specify whether they are
  using a Web Content Manager (WCM) to host their attachment file
  assets. If a WCM is not used, WebSphere Commerce does not try to
   resolve MIME type and MIME part of media files.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP