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JR54959: Error message and the store's total product count is displayed URL. the search term or manufacturer is empty in the store's

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APAR status

  • Closed as program error.

Error description

Local fix

Problem summary

  • USERS AFFECTED:
    - WebSphere Commerce users on Version 7 Feature Pack 7 or 8.
    - WebSphere Commerce users on Version 8.
    
    PROBLEM ABSTRACT:
    Error message and the store's total product count is displayed
    when the search term or manufacturer is empty in the store's
    URL.
    
    BUSINESS IMPACT:
    Total product counts should not be displayed to customers.
    Instead, an error page should be shown.
    
    RECOMMENDATION:
    

Problem conclusion

  • A more generic error page ('prohibited character generic error
    page') is displayed when the search term or manufacturer name is
     empty in the store's URL. As a result, the error page is shown,
     instead of the total number of store's products.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR54959

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-11

  • Closed date

    2016-01-07

  • Last modified date

    2016-01-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021