APAR status
Closed as program error.
Error description
When the search term or manufacturer name is empty in the store's URL, for example, http://hostname:3737/webapp/wcs/stores/servlet/SearchDisplay?cat egoryId=&storeId=715838035&catalogId=3074457345616676668&langId= -1&pageSize=12&searchTerm=&maxPrice:&pageSize:), an error message and the store's total product count is displayed to the shoppers. The error message is: The store has encountered a problem processing the last request. Try again later. If the problem persists, contact your site administrator.
Local fix
Problem summary
USERS AFFECTED: - WebSphere Commerce users on Version 7 Feature Pack 7 or 8. - WebSphere Commerce users on Version 8. PROBLEM ABSTRACT: Error message and the store's total product count is displayed when the search term or manufacturer is empty in the store's URL. BUSINESS IMPACT: Total product counts should not be displayed to customers. Instead, an error page should be shown. RECOMMENDATION:
Problem conclusion
A more generic error page ('prohibited character generic error page') is displayed when the search term or manufacturer name is empty in the store's URL. As a result, the error page is shown, instead of the total number of store's products.
Temporary fix
Comments
APAR Information
APAR number
JR54959
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-12-11
Closed date
2016-01-07
Last modified date
2016-01-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021