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JR54772: FULL NAME OF INACTIVE LDAP USERS IS SET TO NULL WHILE IBM BPM USERS ARE SYNCHRONIZED

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APAR status

  • Closed as program error.

Error description

  • If you delete a user ID from your user registry, the full name
    of this user is set to ?null? in the IBM Business Process
    Manager (BPM) database when subsequently synchronzing users. Any
    IBM BPM artifacts that are associated with this user display
    with ?null? as the full name.
    

Local fix

Problem summary

  • For performance reasons, IBM BPM keeps a copy of some user
    attributes in the IBM BPM database. When you change the full
    name in your user registry, this change must be synchronized
    with the database copy. If you delete a user from the user
    registry, IBM BPM still keeps the copy in the database for
    reference. While users are synchronized, the copy is updated
    only if a difference is detected between the entry in the user
    registry and the entity in the database.
    
    Currently, the way to determine that there is a difference
    doesn't consider that a user has been deleted from the user
    registry. Instead, the full name is considered changed because
    earlier it was set to something (a meaningful name) and now
    "null" is returned from the user registry. As a result, the
    database copy is updated with "null" as the full name.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.0.1 that corrects the
    comparison and ensures that the full name for deleted users
    remains unchanged.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR54772:
    
    1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR54772 , and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR54772

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-11-20

  • Closed date

    2016-01-19

  • Last modified date

    2016-01-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
19 January 2016