JR54772: FULL NAME OF INACTIVE LDAP USERS IS SET TO NULL WHILE IBM BPM USERS ARE SYNCHRONIZED

8.5.0.2-WS-BPM-IFJR54772
8.5.0.1-WS-BPM-IFJR54772
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If you delete a user ID from your user registry, the full name
  of this user is set to ?null? in the IBM Business Process
  Manager (BPM) database when subsequently synchronzing users. Any
  IBM BPM artifacts that are associated with this user display
  with ?null? as the full name.
  

Local fix

Problem summary

• For performance reasons, IBM BPM keeps a copy of some user
  attributes in the IBM BPM database. When you change the full
  name in your user registry, this change must be synchronized
  with the database copy. If you delete a user from the user
  registry, IBM BPM still keeps the copy in the database for
  reference. While users are synchronized, the copy is updated
  only if a difference is detected between the entry in the user
  registry and the entity in the database.
  
  Currently, the way to determine that there is a difference
  doesn't consider that a user has been deleted from the user
  registry. Instead, the full name is considered changed because
  earlier it was set to something (a meaningful name) and now
  "null" is returned from the user registry. As a result, the
  database copy is updated with "null" as the full name.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.0.1 that corrects the
  comparison and ensures that the full name for deleted users
  remains unchanged.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR54772:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR54772 , and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R850 PSY

     UP