IBM Support

JR54683: VIEW INSTANCE OF PROCESS PORTAL ENCOUNTERED ERROR IN PROCESS SERVER

A fix is available

Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • "View Instance" of Process Portal encountered error in Process
Server

------------------------------------
com.ibm.bpm.rest.impl.coachflow.InstanceDataResource
getInstanceData CWTBG0059E: The instance with the ID '-1' could
not be found. com.ibm.bpm.wle.api.InstanceDoesNotExistException:
CWTBG0059E: The instance with the ID '-1' could not be found.
------------------------------------

The error in Portal UI shows the following error:

------------------------------------
Server Error(404):Unable to access the url
"/rest/bpm/wle/v1/coachflow/instancedata". Contact your system
administrator to ensure the server is running.
------------------------------------

PRODUCTS AFFECTED:
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix will be incorporated into an upcoming cumulative fix that
no longer parses the id as an integer causing the id to become
invalid.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR54683
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    856
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-11-11
    • 

  • Closed date
    2016-01-04
    • 

  • Last modified date
    2016-01-04
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R856  PSY
       UP
    • 








      
          
                    

          

          [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]
          

                    

        
        

        

      


      


        

            

            
Document Information


            

            


                        

            Modified date:
            

            04 January 2016
            

            
            
          

        


        

        


      


    


  





    

  



  
    
      

      
Page Feedback