APAR status
Closed as program error.
Error description
The Search Result page hangs and keeps loading due to double quotes (") in defining attribute values that are configured as facetable attributes. The browser console will throw a JavaScript error and it will show the screen loading symbol. The user is blocked from proceeding further.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce V7 Feature Pack 7 users. PROBLEM ABSTRACT: Attribute values with double quotes (") stalls Search Results BUSINESS IMPACT: Facetable attributes with values that have double quotes are not allowed. For stores that use the french language or imperial measurements, this can be very difficult. RECOMMENDATION:
Problem conclusion
The solution is to escape double quotes in JSP files by using <c:out value="${}">
Temporary fix
Comments
APAR Information
APAR number
JR54625
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-10-29
Closed date
2015-12-21
Last modified date
2015-12-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021