IBM Support

JR54526: INTERIM FIXES THAT UPDATE IBM PROCESS PORTAL STATIC CONTENT REQUIRE ALL USERS TO MANUALLY CLEAR THE BROWSER CACHE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Process Portal interim fixes are installed, but you do not
    see the new behavior.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • Clear the browser cache.
    

Problem summary

  • Some content was cached in Process Portal user's browsers and,
    therefore, interim fix changes were not picked up until the
    Process Portal user cleared his or her browser cache.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.0.1 that prevents the
    requirement of having to manually clear the cache.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR54526.
    
      1. Select IBM Business Process Manager with your edition
         from the product selector, the installed version to the fix
         pack level, and your platform, and then click Continue.
      2. Select APAR or SPR, enter JR54526, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR54526

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-10-16

  • Closed date

    2015-11-24

  • Last modified date

    2015-11-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
24 November 2015