IBM Support

JR54492: WHEN CLICK THE SAME FAILED EVENT TWICE IN FAILED EVENT MANAGER YOU GET ERROR MESSAGE THE FIRST TIME BUT NOT THE SECOND

A fix is available

Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

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APAR status

  • Closed as program error.

Error description

  • When you click Servers > Deployment Environments > <deName> >
Failed Event Manager > Get all failed events, and then you
select a failed event, you might get the following error
message:
"An error occurred while reading failed event data. The server
returned: Error reading XML."
Then you click the same failed event again. However, the same
error message isn't displayed. Instead, you get the failed event
detail page, click ?Edit business data?, and the server
returns NullPointerException.

 PRODUCTS AFFECTED
IBM Business Process Manager (BPM) Advanced

Local fix

  • N/A

Problem summary

  • No additional information is available.

Problem conclusion

  • A fix  will be incorporated into an IBM BPM V8.5.6.0 cumulative
fix that shows the same error message when you view the same
failed event in the administrative console more than once
consecutively.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR54492
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    856
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-10-12
    • 

  • Closed date
    2015-12-03
    • 

  • Last modified date
    2015-12-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R856  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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