IBM Support

JR54422: WHEN YOU'RE IN IBM PROCESS PORTAL IN IBM BPM ON CLOUD AND USING AN IPAD, SOME CONTROLS DO NOT WORK CORRECTLY

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you use an iPad and there is an IBM Business Process
    Manager (BPM) Coaches (SYC) Toolkit Select control on the bottom
    of a long page, you must scroll to see the control.  However,
    when you touch the control you're taken back to the top and you
    can no longer see the control.  You scroll down to the bottom of
    the page and try again; however, just as before, you're sent
    back to the top. You are unable to use the control. This issue
    also happens with the Coaches Checkbox control.
    
    PRODUCTS AFFECTED
    IBM BPM Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.5.0 that ensures that
    controls work correctly when positioned at the bottom of a
    scrolled page.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR54422.
    
      1. Select IBM Business Process Manager with your edition
    from the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
      2. Select APAR or SPR, enter JR54422, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR54422

  • Reported component name

    BPM ON CLOUD

  • Reported component ID

    5725L6300

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-10-01

  • Closed date

    2015-11-09

  • Last modified date

    2015-11-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM EXPRESS

  • Fixed component ID

    5725C9600

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
09 November 2015