JR54422: WHEN YOU'RE IN IBM PROCESS PORTAL IN IBM BPM ON CLOUD AND USING AN IPAD, SOME CONTROLS DO NOT WORK CORRECTLY

8.5.5.0-WS-BPM-IFJR54422
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When you use an iPad and there is an IBM Business Process
  Manager (BPM) Coaches (SYC) Toolkit Select control on the bottom
  of a long page, you must scroll to see the control.  However,
  when you touch the control you're taken back to the top and you
  can no longer see the control.  You scroll down to the bottom of
  the page and try again; however, just as before, you're sent
  back to the top. You are unable to use the control. This issue
  also happens with the Coaches Checkbox control.
  
  PRODUCTS AFFECTED
  IBM BPM Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.5.0 that ensures that
  controls work correctly when positioned at the bottom of a
  scrolled page.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR54422.
  
    1. Select IBM Business Process Manager with your edition
  from the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR54422, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM EXPRESS

• Fixed component ID

  5725C9600

Applicable component levels

• R855 PSY

     UP