IBM Support

JR54416: PROCESS INSPECTOR INITIATES LDAP RETRIEVAL CAUSING PAGE TO STOP RESPONDING

A fix is available

Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

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APAR status

  • Closed as program error.

Error description

  • When selecting filter options for instance search, LDAP user
retrieval is triggered and if the backend LDAP has a many users,
the process inspector page may not respond.

Local fix

  • N/A

Problem summary

  • ERROR DESCRIPTION -
When you access Process Inspector from the Process Admin
Console, the page might stop responding for a while if the LDAP
users directory is large.

PRODUCTS AFFECTED
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

LOCAL FIX -
None


PROBLEM SUMMARY
When trying to filter results by using the user filter, the
autocomplete feature of the user filter triggers the LDAP lookup
that, in turn, tries to retrieve all LDAP users' information.
The page will not refresh until the LDAP information returns.

Problem conclusion

  • A fix is available in the Version 8.5.6.0 cumulative fix 2 for
IBM BPM that introduces a new custom property to disable the
autocomplete feature so that the automatic LDAP retrieval is not
 invoked. To access the cumulative fix, which contains this
specific fix, go to
http://www.ibm.com/support/docview.wss?uid=swg24041303.

To disable auto complete for the user filter in Process
Inspector, you must put the following values in the
100Custom.xml file in Process Server and Proces Center.

By default, the autocomplete feature is on.

<server>
<process-inspector merge="mergeChildren">
<disable-autocomplete
merge="replace">true</disable-autocomplete>
</process-inspector>
</server>

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR54416
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    856
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2015-10-07
    • 

  • Closed date
    2016-01-13
    • 

  • Last modified date
    2016-01-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R856  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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