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JR54416: PROCESS INSPECTOR INITIATES LDAP RETRIEVAL CAUSING PAGE TO STOP RESPONDING

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APAR status

  • Closed as program error.

Error description

  • When selecting filter options for instance search, LDAP user
    retrieval is triggered and if the backend LDAP has a many users,
    the process inspector page may not respond.
    

Local fix

  • N/A
    

Problem summary

  • ERROR DESCRIPTION -
    When you access Process Inspector from the Process Admin
    Console, the page might stop responding for a while if the LDAP
    users directory is large.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    
    LOCAL FIX -
    None
    
    
    PROBLEM SUMMARY
    When trying to filter results by using the user filter, the
    autocomplete feature of the user filter triggers the LDAP lookup
    that, in turn, tries to retrieve all LDAP users' information.
    The page will not refresh until the LDAP information returns.
    

Problem conclusion

  • A fix is available in the Version 8.5.6.0 cumulative fix 2 for
    IBM BPM that introduces a new custom property to disable the
    autocomplete feature so that the automatic LDAP retrieval is not
     invoked. To access the cumulative fix, which contains this
    specific fix, go to
    http://www.ibm.com/support/docview.wss?uid=swg24041303.
    
    To disable auto complete for the user filter in Process
    Inspector, you must put the following values in the
    100Custom.xml file in Process Server and Proces Center.
    
    By default, the autocomplete feature is on.
    
    <server>
    <process-inspector merge="mergeChildren">
    <disable-autocomplete
    merge="replace">true</disable-autocomplete>
    </process-inspector>
    </server>
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR54416

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-07

  • Closed date

    2016-01-13

  • Last modified date

    2016-01-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R856 PSY

       UP

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Document Information

Modified date:
17 January 2016