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JR54282: IBM PROCESS PORTAL INDEXER MIGHT INCORRECTLY DELETE INSTANCES FROM THE PROCESS PORTAL INDEX

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APAR status

  • Closed as program error.

Error description

  • The IBM Process Portal indexer might incorrectly delete
    instances and tasks from the process index, resulting in the
    following symptoms:
    
    -Tasks not being searchable in Process Portal (by entering
    search terms in the Search box on the Work tab)
    -Tasks not being shown in the Team Performance dashboard
    -Instances not being shown in the Processes tab
    -Instances not being shown in Process Performance dashboard
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • If you implement a batch process to create process instances,
    the Process Portal indexer might add some instances to the
    Process Portal index before those instances are saved to the
    database.  Subsequently, the indexer notices that the instances
    are not in the database, and deletes the instances from the
    index.
    

Problem conclusion

  • A fix is currently targeted for inclusion in an upcoming
    cumulative fix on IBM Business Process Manager (BPM) V8.5.6.0
    that ensures that newly created instances remain in the Process
    Portal index once they are added.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR54282

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-09-15

  • Closed date

    2015-12-11

  • Last modified date

    2015-12-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R856 PSY

       UP

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Document Information

Modified date:
11 December 2015