IBM Support

JR54134: Unable to switch stores when logged onto a WebSphere Commerce B2B store after search server separation

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In the same browser, if you log on to store 'A' and then attempt
    to view a B2B store 'B', new session activity data is created
    for store 'B'. A request is also sent to the WebSphere Commerce
    search server for processing but the search server throws an
    exception because it cannot find corresponding user activity
    data in the database since it is not yet committed.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 users with B2B store and separate
    search server.
    
    PROBLEM ABSTRACT:
    Unable to switch stores when logged onto a WebSphere Commerce
    B2B store after search server separation
    
    BUSINESS IMPACT:
    Cannot visit different B2B stores if the search server is
    separated.
    
    RECOMMENDATION:
    

Problem conclusion

  • Call transaction commit/begin after EJB is invoked to persist
    the session data.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR54134

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-08-24

  • Closed date

    2015-12-13

  • Last modified date

    2015-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021