IBM Support

JR54087: IN PROCESS PORTAL, EXPANDED MODE IS SELECTED DURING TASK COMPLETION, BUT THE EXPANDED MODE SETTING IS NOT PRESERVED

Direct links to fixes

8.5.6.2-WS-BPM-IFJR54087
8.0.1.3-WS-BPM-IFJR54087
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you run a task, the task completion view opens
with an expanded mode button.  When you click the expanded mode
button, the coach expands to the entire window hiding the side
bar tab panel containing Details, Stream and Experts tabs.
When you run the next task, the mode resets to not expanded,
but you expect it to stay in expanded mode by default as long
as you are logged in.

Local fix

  • 



Problem summary


    

  • There was a problem when using task auto-flow that hid the
Expand/Collapse button on the second and subsequent tasks that
were loaded.  The fix for this problem reset the user's expanded
mode setting between each task.

    



Problem conclusion


    

  • A fix for IBM BPM V8.0.1.3 is available that fixes the hidden
Expand/Collapse button without resetting the user's expanded
mode setting between each task.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR54087:

1. Select IBM Business Process Manager with your edition from
   the product selector, the installed version to the fix pack
   level, and your platform, and then click Continue.
2. Select APAR or SPR, enter JR54087, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

    



Temporary fix


    

  • Not applicable

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR54087
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    801
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2015-08-17
    • 

  • Closed date
    2015-09-17
    • 

  • Last modified date
    2015-09-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R801  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            15 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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