JR54087: IN PROCESS PORTAL, EXPANDED MODE IS SELECTED DURING TASK COMPLETION, BUT THE EXPANDED MODE SETTING IS NOT PRESERVED

8.5.6.2-WS-BPM-IFJR54087
8.0.1.3-WS-BPM-IFJR54087
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When you run a task, the task completion view opens
  with an expanded mode button.  When you click the expanded mode
  button, the coach expands to the entire window hiding the side
  bar tab panel containing Details, Stream and Experts tabs.
  When you run the next task, the mode resets to not expanded,
  but you expect it to stay in expanded mode by default as long
  as you are logged in.
  

Local fix

Problem summary

• There was a problem when using task auto-flow that hid the
  Expand/Collapse button on the second and subsequent tasks that
  were loaded.  The fix for this problem reset the user's expanded
  mode setting between each task.
  

Problem conclusion

• A fix for IBM BPM V8.0.1.3 is available that fixes the hidden
  Expand/Collapse button without resetting the user's expanded
  mode setting between each task.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR54087:
  
  1. Select IBM Business Process Manager with your edition from
     the product selector, the installed version to the fix pack
     level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR54087, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R801 PSY

     UP