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JR54026: With SSL Accelerator option enabled, the "Generate URL" store preview functionality does not work in Management Center

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • An invalid cookie exception is received when generating a
    preview URL, i.e. "Generate URL" functionality in store preview.
    Generated URLs work with preview tokens and while creating a
    token, the AjaxPreviewTokenCreate request encounters the
    following error,
    "CMN1039E: An invalid cookie was received for the user, your
    logonId may be in use by another user."
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7.
    
    PROBLEM ABSTRACT:
    With SSL Accelerator option enabled, the "Generate URL" store
    preview functionality does not work in Management Center
    
    BUSINESS IMPACT:
    Business users cannot use the store preview function in
    Management Center when SSL Accelerator is enabled.
    
    RECOMMENDATION:
    

Problem conclusion

  • SSL Accelerator support added to Management Center.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR54026

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-08-06

  • Closed date

    2015-12-13

  • Last modified date

    2015-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021