IBM Support

JR54010: A BROWSER MEMORY LEAK MIGHT OCCUR AFTER YOU CLOSE OR LEAVE A COACH IN IBM PROCESS PORTAL AND RETURN TO THE TASK LIST

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In IBM Process Portal, when you close a coach (by completing it)
    to return to the task list in the Work tab, or leave the coach
    by clicking the Work tab while the coach is still open, the
    amount of memory that the browser uses might increase. Over the
    duration of a Process Portal session, this growth might
    accumulate each time you return to the task list from a coach to
    the point where the browser and the workstation that the
    browser is running on becomes unresponsive.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • When a coach is closed in Process Portal, memory objects used
    for stream events might not be properly removed from memory,
    depending on the garbage collection algorithm that the browser
    uses.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.3 that forces garbage
    collection of the memory objects used for stream events.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR54010:
    
     1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
     2. Select APAR or SPR, enter JR54010, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR54010

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-08-04

  • Closed date

    2015-09-17

  • Last modified date

    2015-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
17 September 2015