IBM Support

JR54002: LOADING THE TEAM PERFORMANCE DASHBOARD MIGHT BE DELAYED BECAUSE TEAM INFORMATION IS BEING LOOKED UP IN SNAPSHOTS

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APAR status

  • Closed as program error.

Error description

  • Interim fix JR52979
    (http://www.ibm.com/support/docview.wss?uid=swg1JR52979) is
    intended to improve how fast the Team Performance dashboard
    loads when there are many teams and process application
    snapshots. However, even with that interim fix installed on IBM
    Business Process Manager (BPM) (or interim fix JR53731
    (http://www.ibm.com/support/docview.wss?uid=swg1JR53731) on IBM
    BPM V8.5.0.1), performance might still be slow the first time
    the dashboard loads after the IBM BPM server starts or restarts.
    
    PRODUCTS AFFECTED
    IBM BPM Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • Interim fix JR52979 adds a new database query that looks up the
    project that a team is associated with and a cache that stores
    teams that were found other times the Team Performance dashboard
    was loaded (by any user), improving the overall logic for
    determining the teams to display in the Team Summary area of the
    dashboard.
    
    However, if the team information is not available in the default
    snapshot for a project, multiple snapshots must be searched to
    find the team information, which can still slow down the team
    information retrieval the first time the dashboard loads after
    the IBM BPM server starts or restarts.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.0.1 and V8.5.6.0 CF02 that
    adds a new database query that looks up the snapshot and project
    with which a team is associated, further reducing the amount of
    time required to load the dashboard.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR54002.
    
     1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
     2. Select APAR or SPR, enter JR54002, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR54002

  • Reported component name

    BPM EXPRESS

  • Reported component ID

    5725C9600

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-08-07

  • Closed date

    2015-09-28

  • Last modified date

    2016-04-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM EXPRESS

  • Fixed component ID

    5725C9600

Applicable component levels

  • R850 PSY

       UP

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Document Information

Modified date:
05 April 2016