JR54001: Shopper is redirected to an empty page when clicking a "Did you mean?" spell correction suggestion

APAR status

• Closed as program error.

Error description

• When a shopper searches for misspelled words, WebSphere Commerce
  combines collation query suggestions and non-collation query
  suggestions into one list under the "Did you mean" results.
  
  Some of these suggestions might be terms for different catalogs
  or products that the shopper is not entitled to see. Therefore,
  when the shopper clicks on one of these "Did you mean"
  suggestion, the shopper is redirected to an empty page.
  
  This occurs because suggested results do not take into account
  the current Store, Sales Catalog, or Catalog filter.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce V7 environments that use Catalog filters.
  
  PROBLEM ABSTRACT:
  Shopper is redirected to an empty page when clicking a "Did you
  mean?" spell correction suggestion
  
  BUSINESS IMPACT:
  Some spell correction suggestions might include terms from
  non-entitled catalog filters which can lead shoppers to empty or
   error pages.
  
  RECOMMENDATION:
  

Problem conclusion

• Provided a search configuration to limit the spell check
  correction to display collation query results only.
  
  This configuration can be set into the wc-component.xml under
  \Search\xml\config\com.ibm.commerce.catalog-ext\
  
  <_config:property name="SpellCheckCollatedResultsOnly"
  value="true" />
  
  When set to true, collation query suggestions take into account
  filters.
  
  For more information, see
  http://www-01.ibm.com/support/knowledgecenter/SSZLC2_7.0.0/com.i
  bm.commerce.developer.doc/concepts/csdwccomponentxml_fep7.htm
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP