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JR53752: After resolving a SKU on the Product Display page, several widge ts display product information rather than SKU information

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APAR status

  • Closed as program error.

Error description

  • On the Aurora Product Display page, after the shopper selects
    the attributes from the drop-down options to resolve to a
    particular SKU, the page should display SKU information but
    instead, displays product information. For example, the
    following product information is displayed:
    
    - Product URL
    - Merchandising associations
    - Associated assets
    - Descriptive attributes
    - Meta data
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce V7 Feature Pack 7 customers that use the
    Aurora starter store.
    
    PROBLEM ABSTRACT:
    After resolving a SKU on the Product Display page, several
    widgets display product information rather than SKU information
    
    BUSINESS IMPACT:
    Shoppers do not see specific SKU information on the Product
    Display page.
    
    RECOMMENDATION:
    

Problem conclusion

  • For products with either multiple SKUs or a single SKU, once the
     SKU is resolved (by either selecting all attributes for
    multiple SKUs, or upon page load for a single SKU), the entire
    page will reload with the proper URL so that the SKU details are
     shown.
    
    The descriptive attributes, merchandising associations and
    associated assets, the URL, and meta description will all update
     to the SKU context.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR53752

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / New Function

  • Submitted date

    2015-07-02

  • Closed date

    2015-09-18

  • Last modified date

    2015-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021