IBM Support

JR53707: SAVED SEARCH TASK LIST DOES NOT STAY SELECTED AFTER A USER RUNS THE FIRST TASK IN A NEW WINDOW

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APAR status

  • Closed as program error.

Error description

  • When a user logs in to IBM Process Portal, the default Work task
    list is displayed. The user selects the Saved Searches tab and
    runs a task. The configuration is set to open a new window or
    tab when the task runs by using the launch-in-new-window-enabled
    configuration parameter. When the task completes, the new
    window closes and the user returns to the Process Portal tab.
    However, the default task list, which is the Work tab Task list,
    is displayed instead of the Saved Search task list, which
    requires the user to reselect the Saved Search tab.
    
    After the first task runs when a user runs and completes
    additional tasks, the Saved Search tab remains selected.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • After the user selects the Saved Search tab, he or she can click
    the start page and click the check mark icon on the upper left
    to make the Saved Search page his or her start page.
    

Problem summary

  • The code that processes a completed task under certain
    conditions reloads Process Portal. There was an incorrect check
    that determined that a reload was needed. When Process Portal
    reloads, if the user has not selected a start page, the default
    start page is displayed, which is the Work tab Task list.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.3 that correctly checks
    whether Process Portal needs to reload.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR53707:
    
    1. Select IBM Business Process Manager with your edition from
       the product selector, the installed version to the fix pack
       level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR53707, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR53707

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-26

  • Closed date

    2015-07-27

  • Last modified date

    2015-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R801 PSY

       UP

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Document Information

Modified date:
27 July 2015