Direct links to fixes
APAR status
Closed as program error.
Error description
When a user logs in to IBM Process Portal, the default Work task list is displayed. The user selects the Saved Searches tab and runs a task. The configuration is set to open a new window or tab when the task runs by using the launch-in-new-window-enabled configuration parameter. When the task completes, the new window closes and the user returns to the Process Portal tab. However, the default task list, which is the Work tab Task list, is displayed instead of the Saved Search task list, which requires the user to reselect the Saved Search tab. After the first task runs when a user runs and completes additional tasks, the Saved Search tab remains selected. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
After the user selects the Saved Search tab, he or she can click the start page and click the check mark icon on the upper left to make the Saved Search page his or her start page.
Problem summary
The code that processes a completed task under certain conditions reloads Process Portal. There was an incorrect check that determined that a reload was needed. When Process Portal reloads, if the user has not selected a start page, the default start page is displayed, which is the Work tab Task list.
Problem conclusion
A fix is available for IBM BPM V8.0.1.3 that correctly checks whether Process Portal needs to reload. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR53707: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR53707, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR53707
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-06-26
Closed date
2015-07-27
Last modified date
2015-07-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021