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JR53607: USER SYNCHRONIZATION CREATES NEW USERS FOR EXISTING USER NAMES THAT CONTAIN TRAILING BLANKS (WHITE SPACES)

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APAR status

  • Closed as program error.

Error description

  • When trailing blanks are removed from a user name in LDAP for a
    user that has already been synchronized with IBM Business
    Process Manager (BPM), this user is considered a new user during
    user synchronization, creating a duplicate entry in the
    database. Because strings that have and do not have trailing
    white spaces are considered to be equivalent for most comparison
    operations on the database, a query for a specific user name
    returns a list of users with a given name (and, optionally,
    white spaces) instead of a single user. As a result, tasks
    might be assigned to the wrong user ID.
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available for IBM BPM V.8.5.6.0 that prevents users
    from being created that were corrected in LDAP from a name that
    contains one or more trailing white spaces to the same name
    without the white spaces. In general, it is strongly discouraged
    to change user names in LDAP if these have already been
    synchronized to IBM BPM.
    
    In addition, you can use the configuration property in the fix
    to specify whether the information of a user already in the
    database should be updated with the information of a user with
    the name that was corrected in LDAP. This property is set to
    true by default. If the property remains set to true,
    information for the user already in the database is updated when
    you specify the corrected user name and select Synchronize in
    the Process Admin Console or log in with the user ID. Selecting
    Existing User Synchronize does not update the user's
    information.
    
    If you set this property to false, the user is not recognized as
    equivalent to the corrected user in LDAP. As a result, user
    information including the full name and provider name are set to
    null. You can set this property to false in the 100Custom.xml
    file:
    
    <common merge="mergeChildren">
      <security merge="mergeChildren">
        <update-user-ignoring-trailing-blanks merge="replace">false
        </update-user-ignoring-trailing-blanks>
      </security>
    </common>
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR53607:
    
    1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR53607, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR53607

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-16

  • Closed date

    2015-08-17

  • Last modified date

    2015-08-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R856 PSY

       UP

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Document Information

Modified date:
17 August 2015